Privacy Policy

Last updated: November 19, 2025

Thank you for visiting the website of Gordon Addison Tote, Knob, and Rosewood Restoration (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with the Website. By using the Website you agree to the practices described below.

1. Information We Collect

We may collect information in two ways:

a. Information You Provide

  • When you contact us through forms or email you may provide your name, email address, and any details you include in your message.
  • When you place an order you may provide billing and shipping information, payment details, and optional account information.
  • When you sign up for newsletters you may provide your email address and communication preferences.

b. Automatic and Technical Information

  • Your IP address, browser type, operating system, referring pages, and usage data may be collected automatically when you visit the Website.
  • Cookies and similar technologies may collect information about how you browse and use the Website.
  • Embedded third-party tools (such as analytics or social media features) may also collect information.

2. How We Use Your Information

  • To respond to inquiries and provide customer support.
  • To process orders and manage payments.
  • To maintain, operate, and improve the Website.
  • To send newsletters or updates if you opted in.
  • To protect our rights and prevent fraud.
  • To comply with legal obligations.

3. Sharing and Disclosure

We may share your personal information in these situations:

  • With service providers who help operate the Website, process payments, or ship orders.
  • With legal or professional advisors as needed.
  • When required by law or lawful government requests.

We do not sell your personal information to third parties for marketing purposes.

4. Retention of Information

We keep your personal information for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law. When information is no longer needed we will delete or anonymize it.

5. Your Rights

Depending on your location, you may have rights that include:

  • Accessing your personal information.
  • Requesting correction or updates.
  • Requesting deletion of your information, subject to legal limitations.
  • Opting out of marketing communications.
  • Withdrawing consent where applicable.

To exercise your rights contact us using the details below.

6. Cookies and Tracking

We use cookies to understand how visitors use the Website, remember preferences, and improve performance. You may disable cookies in your browser settings, although some features of the Website may not function properly.

Examples of tools that may use cookies include analytics services and embedded social media features. These third parties may have their own privacy policies.

7. Security

We take reasonable steps to protect personal information from unauthorized access, alteration, or misuse. However, no method of data transmission or storage is completely secure and we cannot guarantee absolute protection.

8. Children’s Privacy

The Website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided information please contact us so we can delete it.

9. Third-Party Links

The Website may contain links to websites or services operated by third parties. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies.

10. International Transfers

Your information may be stored or processed in countries other than your own. We take steps to ensure your information is handled safely and in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of the page. Continued use of the Website after changes means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us here.